FREE SHIPPING SUMMER (U.S. ORDERS) FREE SHIPPING SUMMER (U.S. ORDERS)

FAQ

Can I track my order?

Of course, you will receive a tracking number once your order has been shipped.

Where do you ship to?

Globally

- USA Domestic via USPS

- International via DHL

What are your shipping rates?

We currently offer FREE domestic shipping to the U.S.

International are calculated based on carrier rates upon checkout

How long will it take to get my order?

Please allow up to 10-12 business days from order to delivery.

We're conscious of our footprint in the world & we're intentional with what we add to the world. As a result, our products are made on-demand or in small batches to eliminate the risk of overproduction. Your patience is a virtue ;)

What is your returns policy?

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Does not apply to discounted products.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Please see our Returns & Refunds Policy page in our footer for more details

Can I get a refund?

YES - to qualify, send a refund request to holler@coppercoyote.co within 30 days of receipt and the product must be in brand new, unworn condition. We will provide a prepaid shipping label.

Once received, the product will be inspected and you will be notified & receive your refund if it meets the requirements.

Can I exchange for another size or product?

YES - Please be sure to check our size charts before ordering, but no worries if it doesn't fit! Just shoot us an email & we'll send you a prepaid shipping label that you can tape to the same mailer bag to send back. Once received we will send back the desired size.

*Does not apply to discounted products*

*Limit 1 Exchange per order*

How can I contact the Copper Coyote team?

Check out our Contact Us page in the footer or shoot us an email

holler@coppercoyote.co

Does Copper Coyote give back?

YES - We believe that conscious companies have the opportunity to do great things in this world. We give back in a multitude of ways.

Our mission is to support emerging musicians & live music culture. Music has the power to change the world, to bring people together.

Does Copper Coyote donate a portion of sales?

YES - we donate 10% of profits from every sale to funds providing health services to qualifying musicians trying to follow their dream.

As Austin's cost of living passes the moon, it's becoming close to impossible for the artists that make this city great to actually live in this city.